Order and price modalities

Customers have the possibility to place all their orders from the Internet page: www.herbarium-scaladei.com.

Each client declares that they have full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products through Herbarium Scala Dei.

By pressing the "Pay" button during the purchase process, the member declares to accept fully and without reservation all of these General Conditions of Sale.

The data recorded by Herbarium Scaladei constitutes proof of the transactions made between Herbarium Scaladei and the members of its Private Community. Herbarium Scala Dei will confirm your order by sending an email.

The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery.

All taxes are included in the prices of our products, but do not include transport costs.

Herbarium Scala Dei reserves the right to modify its prices at any time, but the products will be invoiced based on the rates in effect at the time of order registration (subject to the availability of the product), except errors typographic manifest.

The products remain the property of the supplier until the moment in which the full payment of the price has taken place.

Herbarium Scala Dei reserves the right to reject an order from any member with whom it has a dispute.
Availability

Herbarium Scala Dei will do everything possible to please all its customers in the demand for the products.

In case of unavailability of the product after the order has been placed, the customer will be informed by email of its cancellation.

As a result of this demand, the speed of the refund in the customer's bank account will depend on the type of bank card and the conditions of each bank. These deadlines are again specified in the "Delivery" clause.
Security

For your security Herbarium Scala Dei has relied on the credit card payment system to a payment gateway.

The bank details entered are encrypted and transmitted securely to the servers of the bank and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse.

This data entry procedure is guaranteed by SSL (Secure Socker Layer) -128 bit encryption technology, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access to this relative information via the Internet. to the bank details entered by the customer.

Only the Bank has access to the bank details linked to these means of payment, so Herbarium Scala Dei does not know or record these details during the payment transaction.
Return

All products sold may be returned within 7 days from the delivery date, in accordance with the provisions of the Spanish Retail Trade Law.

Previously, the client must indicate his intention by email. Herbarium Scala Ddei will reply by means of another email specifying the precise instructions for the return of the product.

The return costs will be borne by the customer.

The refund to the customer's account as a result of this return will be made within 7 days from receipt of the goods by Herbarium Scala Dei.

The return may not take place in any case if the products supplied were clearly used.

The products must imperatively be returned properly protected, in their original packaging, in perfect condition (not damaged or soiled by the customer) with all accessories, instructions and documentation. They will be sent to the place specified by Herbarium Scala Dei in the precise instructions for the return of the product sent by email.

In the event that the return is not accepted by the supplier because it is understood that the product whose return is intended had been used, these products will remain in the distribution warehouse to be collected by the customer, for a period not exceeding thirty days from your return.

Packages that do not contain any attached element that identifies the sender (order number, name, address, ...) cannot be returned either.

The expenses and risks related to the return of the product will be borne by the sender, who must send them safely and with the necessary guarantees so that the returned merchandise arrives in perfect condition.

Through Herbarium Scala Dei you can make returns of the products purchased for the amount of the same. Once the returned products have been received, Herbarium
Scala Dei will verify that they are in good condition and will proceed to the payment of the amount paid minus the shipping costs (€ 6 + VAT), regardless of the amount of the returned product.

Anyone who returns their product will receive an email informing them of the amount of their refund.
Warranty

The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the text of the General Law for the Defense of Consumers and Users. In accordance with this standard, the seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him for any lack of conformity. The consumer and user have the right to repair the product, to replace it, to lower the price or to terminate the contract.
Liability, litigation and applicable legislation

Herbarium Scala Dei could not be held responsible for the breach of the contract concluded in the event of a stock-out or unavailability of the product, force majeure, disturbance or total or partial strike, in particular, of postal services and means of transport and / or communications, flood or fire. In the event of a dispute, the member will contact Herbarium Scala Dei by priority to obtain an amicable solution.

The Courts of Madrid are the only competent ones. These general conditions of sale will be interpreted in the Spanish language and will be carried out in accordance with Spanish law. Any disagreement that may arise due to its validity, its interpretation or its execution will be presented to the Madrid Courts, to which exclusive attribution of competence is expressly made.
Modification of the general conditions of sale

Herbarium Scala Dei reserves the right to modify the general conditions of sale without prior notice, being able to change, delete or add both the content and services provided through it and the way in which these appear to be presented or located on its servers .

These changes must be accepted by the User each time a purchase is made through the Herbarium Scala Dei page.

Members of the "Herbarium Scala Dei Private Community" who do not agree with the modifications to the general conditions, must notify it and, from the date on which the new version will come into force, must stop using the Herbarium services Scala Dei. In the event that any of the terms of the general conditions is illegal or unenforceable, it will be null and void and the provisions agreed by the parties shall apply and, failing that, the provisions of the Spanish Civil Code.